Healthcare & Allied Health

Your clinical staff are spending hours on admin that software can handle

Healthcare practices lose 20-30% of productive time to administrative tasks. Automation handles the repetitive work so your team can focus on patient care.

Free
discovery call & audit
Fixed
price projects
2-4 wks
typical delivery time
Intake forms filled out by handPatients arrive, fill paper forms, staff re-key everything into the PMS
No-shows costing real moneyManual appointment reminders mean 10-20% no-show rates
Billing and claims take hoursMedicare, private health, and DVA claims processed manually every day
38%
reduction in no-show rates with automated reminders
JMIR
80%
faster patient intake with digital forms vs paper
KLAS Research
30%
reduction in administrative staff time with automation
McKinsey Health
25%
improvement in billing accuracy with automated claims
Deloitte Health
Common Pain Points

Where Healthcare & Allied Health businesses lose the most time

These are the most common automatable tasks we see across healthcare & allied health businesses. The hours add up fast.

Patient intake and registration

Paper forms on clipboards, manual data entry into practice software, verification done by receptionists for every new patient.

6-10 hrs/week wasted

Appointment booking and reminders

Manual reminder calls, high no-show rates, rebooking done by phone, no waitlist automation.

5-8 hrs/week wasted

Billing, rebates, and claims

Medicare bulk billing, private health fund claims, DVA, and WorkCover processed manually, often with errors and rework.

8-12 hrs/week wasted

Compliance and clinical documentation

AHPRA requirements, accreditation records, and audit trails prepared manually and stored inconsistently.

5-8 hrs/week wasted

Referral and follow-up workflows

Referral letters sent by fax, follow-up reminders tracked in spreadsheets, results chasing done by phone.

4-6 hrs/week wasted

Patient communication

Test result notifications, post-visit follow-up, recall campaigns, and health reminders all done manually.

4-6 hrs/week wasted
Why Now

The tools that make this affordable now didn't exist five years ago

Platforms like n8n, Make, and Power Automate have brought enterprise-grade automation within reach of any business. Combined with AI models that can read documents, answer questions, and make decisions, the cost of automating has dropped by 80-90% compared to five years ago. The businesses that move now will have a significant operational advantage over those that wait.

1

Free AutomationROI

Answer 5 questions online. Get a personalised list of automation opportunities for your specific business.

2

Discovery Call

A free 45-minute call where we map your top 3-5 opportunities in detail, answer every question, and give you a clear picture of what's possible.

3

Fixed-Price Build

We scope it, price it, build it, test it, and hand it over. Ongoing retainer support available after delivery.

Solutions

What we build for Healthcare & Allied Health businesses

Each of these is a real, deployable solution we can build for your business. Every price and time-saving estimate is based on actual client delivery.

High Impact
Workflow

Digital Patient Intake Automation

Patients complete intake forms online before arrival. Data flows directly into your PMS. Reception staff handle exceptions only.

8 hrs/week saved
$3K-$8K setup
High Impact
Workflow

Appointment & Reminder Automation

Automated booking confirmation, multi-step SMS/email reminders, reschedule flows, waitlist management, and recall campaigns.

5 hrs/week saved
$2K-$6K setup
High Impact
Workflow

Billing & Claims Automation

Automated Medicare bulk billing, private health claim submission, and payment reconciliation. Reduces errors and rework significantly.

8 hrs/week saved
$4K-$10K setup
High Impact
AI Agent

AI Patient Support Bot

Handles appointment inquiries, FAQs, and basic triage 24/7 via your website and messaging channels. Escalates appropriately.

6 hrs/week saved
$5K-$12K setup
Medium Impact
AI Agent

Compliance & Accreditation Bot

Collects and validates compliance evidence automatically, generates accreditation reports, and alerts staff to gaps before audits.

6 hrs/week saved
$6K-$14K setup
High Impact
Integration

PMS & Systems Integration

Connect your practice management software with billing, accounting, referral platforms, and patient communication tools.

5 hrs/week saved
$4K-$15K setup

Example ROI

A 3-practitioner allied health clinic with 2 admin staff. Admin team spends 22 hours per week on automatable tasks.

✓ 22 staff hours saved per week across 4 solutions

✓ At $30/hr admin cost: $34,320 saved per year

✓ Setup cost of $16,000 across all solutions

✓ Also: ~15% reduction in no-shows saving appointment revenue

Admin hours saved/week 22 hrs
Annual labour saving $34,320
Setup investment $16,000
Payback period < 6 months
Questions

Common questions from healthcare & allied health businesses

Do you work with Best Practice, MedRecord, Cliniko, and Halaxy?
Yes. We integrate with all major Australian practice management systems. The specific integration approach depends on what APIs and data export options your system supports.
Is patient data handled securely and in line with privacy laws?
Yes. All solutions are built to comply with the Australian Privacy Act, My Health Records Act, and HIPAA principles. We document data handling clearly and use encrypted data flows throughout.
Can we automate Medicare and private health billing?
Billing automation depends on your specific PMS and billing software. We assess the feasibility during discovery and are transparent about what's possible with your current setup.
Will it disrupt our existing workflows?
We design automations to slot into your existing tools, not replace them. The goal is to remove the manual steps, not change how your team works.

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Ready to find out what you can automate?

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