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Financial Services

You should be building client relationships, not processing paperwork

Financial services is one of the most document-heavy, compliance-driven industries in Australia. Most of that work can be automated - without cutting corners on compliance.

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Free
discovery call & audit
Fixed
price projects
2-4 wks
typical delivery time
Client onboarding takes weeksFact finds, identity checks, document collection, and file setup all done manually for every new client
Compliance paperwork never endsSOA creation, FDS, opt-in notices, AFSL reporting - hours of manual work every week
System re-keying is constantData entered into CRM, then into advice platform, then into accounting software separately
30%
reduction in compliance processing costs with automation
Deloitte Financial Services
50%
faster client onboarding with digital intake and e-signature
Gartner
81%
reduction in document processing cost per file with document AI
Ardent Partners
25%
increase in adviser capacity with automated admin workflows
Investment Trends
Common Pain Points

Where Financial Services businesses lose the most time

These are the most common automatable tasks we see across financial services businesses. The hours add up fast.

Client onboarding and fact-find

Multi-step intake, identity verification, document collection, AML/KYC checks, and CRM setup done manually for each new client.

6-10 hrs/week wasted

SOA and compliance document creation

Statements of Advice, Fee Disclosure Statements, opt-in notices, and annual reviews built manually from templates.

8-12 hrs/week wasted

Data entry between platforms

Client data entered separately into Xplan, CRM, and accounting software. No single source of truth, constant re-keying.

6-8 hrs/week wasted

Portfolio and performance reporting

Client portfolio reports pulled manually from multiple platforms, formatted in Word or Excel, sent individually by email.

5-8 hrs/week wasted

Client communication and follow-up

Review reminders, document chasing, insurance renewal notifications, and rate change communications all done by hand.

4-6 hrs/week wasted

Regulatory and AFSL reporting

ASIC, AUSTRAC, and AFSL breach and incident reporting compiled manually across disparate systems.

4-6 hrs/week wasted
Why Now

The tools that make this affordable now didn't exist five years ago

Platforms like n8n, Make, and Power Automate have brought enterprise-grade automation within reach of any business. Combined with AI models that can read documents, answer questions, and make decisions, the cost of automating has dropped by 80-90% compared to five years ago. The businesses that move now will have a significant operational advantage over those that wait.

1

Free AutomationROI

Answer 5 questions online. Get a personalised list of automation opportunities for your specific business.

2

Discovery Call

A free 45-minute call where we map your top 3-5 opportunities in detail, answer every question, and give you a clear picture of what's possible.

3

Fixed-Price Build

We scope it, price it, build it, test it, and hand it over. Ongoing retainer support available after delivery.

Solutions

What we build for Financial Services businesses

Each of these is a real, deployable solution we can build for your business. Every price and time-saving estimate is based on actual client delivery.

High Impact
Workflow

Client Onboarding & KYC Automation

Digital fact-find, automated identity verification, document collection, and CRM/Xplan population. New clients onboarded in days, not weeks.

8 hrs/week saved
$4K-$12K setup
High Impact
AI Agent

Document AI & Data Extraction

AI processes payslips, tax returns, statements, and insurance documents - extracts structured data and populates your systems automatically.

10 hrs/week saved
$5K-$15K setup
High Impact
Workflow

Automated Client Reporting

Portfolio reports pulled from your platforms, branded, and delivered to clients on schedule - without a single manual step.

5 hrs/week saved
$4K-$10K setup
High Impact
Workflow

Compliance Workflow Automation

FDS, opt-in, and annual review workflows triggered automatically by date, with client communication and document filing all handled.

6 hrs/week saved
$4K-$10K setup
High Impact
Integration

Xplan, CRM & Accounting Integration

Connect Xplan, your CRM, and accounting software so data flows between them. One entry, everywhere updated.

5 hrs/week saved
$5K-$18K setup
High Impact
Digital Solution

Client Self-Service Portal

Clients complete reviews, upload documents, view portfolios, and sign documents online. Reduces inbound calls significantly.

5 hrs/week saved
$8K-$20K setup

Example ROI

A 3-adviser financial planning practice with 2 support staff. Admin and support team spends 24 hours per week on automatable tasks.

✓ 24 hours saved per week across 4 solutions

✓ At $35/hr: $43,680 saved in support staff time per year

✓ Increased adviser capacity to take on 15-20% more clients

✓ Estimated setup cost: $20,000

Support hours saved/week 24 hrs
Annual saving $43,680
Setup investment $20,000
Payback period < 6 months
Questions

Common questions from financial services businesses

Do you work with Xplan, AdviserLogic, and Salesforce FS?
Yes. We have experience integrating with Australian financial planning platforms. The integration depth depends on the API access your licence provides.
Can automation help with AFSL compliance requirements?
Yes. We can automate the workflow around compliance obligations - tracking due dates, generating required documents, and maintaining audit trails. All workflows include human review steps where legally required.
How do you handle sensitive financial data?
All solutions are built to financial services data security standards. We use encrypted data flows, don't store sensitive data in automation platforms, and document all data handling for your compliance records.

Explore other industries

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